So you aren’t ready to move to our new platform app.implan.com? We understand. This article is just for you to ensure that your Pro desktop system keeps running smoothly for you in an ever-changing world of technology.
At this point, there is no limit on what Windows Operating System is required for IMPLAN Pro. However, changes may occur that impair the functionality as Windows is continuously being updated. This is one of the main reasons that we are working hard on our new platform at app.implan.com.
Software applications require .NET framework to run on Windows. You really don’t need to know anything about this to run IMPLAN, but you may run into an error message that will prompt you to update your .NET framework.
So it isn’t really an update, it’s actually kind of a downdate since it requires an older version. Depending on the permissions you may or may not have on your computer, you may need to loop in your IT team.
Use your computer's Search Bar at the bottom left of your screen to find the “Turn Windows Features On or Off” option in order to activate the older version of .NET Framework
Turn on the version of .Net Framework that was unchecked:.
Now attempt re-downloading the IMPLAN Pro software. If this still gives you issues you may need to consult your IT Team to ensure they can activate .NET Framework 2.0.
If your version of IMPLAN Pro still isn’t working, please contact your Customer Success Manager at firstname.lastname@example.org or 800-507-9426.
Written November 12, 2019