IMPLAN Version Three Appliance won't work

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Tim McElhinny

• January 12, 2012 20:29

I get the message "Please attach the appliance to your computer and restart IMPLAN 3. I have done so numerous times, after restarting the computer as well. Please help. Thanks. :(

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  Luke Voves

  • January 12, 2012 22:53

  Hi Tim, sorry to hear that you are having trouble accessing your appliance. Is this a new appliance or one that you have had for awhile? Does it light up when it's plugged in? Have you tried plugging it into different usb ports on your system? Even if it has worked in a specific port before, it does sometimes happen that ports go bad. Or is this a new system? Probably the easiest way to to troubleshoot this is to have you call in at your convenince to 651.439.4421x 2. Or if you are more comfortable on the forum, any additional information/answers to these questions that you can provide would be tremendously helpful. Thanks, Luke.

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  Doug Olson

  • January 21, 2012 04:52

  If you have just installed the software (so the appliance is obviously attached) then the issue is that for some reason the appliance did not get renamed. In Windows Explorer go to the appliance drive and rename it to: Implan3 Appliance Note, there is no space before the 3 and there is a single space after.

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