Creating a new model

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4 comments

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    DougO
    Couple of different things seem to be happening which raises questions at our end: 1) Have you updated your software, are you running the latest version 3.0.10.2 (check under Help>About, also the update is under Help)? 2) We need to know what button/keystroke you pressed just before the error was generated. You say you were creating a new model (which implies, New Model> [choosing a model name] > Save > [choosing data] > Continue). But the error message indicates that you were "Customizing" the data. What series of steps led to the error message? 3) Is your Microsoft Windows language set to French? We have not tested the application with anything other than English? There could be upper Ascii characters entering some of the Access fields.
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    Charest
    Hello Thank you for your quick answer. 1- yes, I'm using version 3.0.10.2 2- yes, precisely what I did : New Model> [choosing a model name] > Save > [choosing data] > Continue (no other customizing was done) 3- yes, in my Microsoft Windows is in French
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    DougO
    You have quickly exceeded my computer skills. Please call the office and one of the techies can poke around your appliance to make sure that everything is correct.
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    Charest
    Hello again I managed to changed my Microsoft Windows setting to English...seems to work for now. Thanks again !
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