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twood

• December 16, 2011 04:33

Hi, I had created a nine county region for analysis and this model was working as recently as last week. Subsequently, the data had been moved from the implan device to the computers hard drive. Now I am attempting to recreate and utilize the same model and it will not load past "Loading institutional demand" so it is accessing the data necessary, but it freezes. I understand that it could be a number of things and it is hard to say without being here and seeing what we have but does anyone have a suggestion? Is is the fault of the device, is the data files being moved the issue or is it something completely different. Thanks. Tim

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  Ambrose

  • December 16, 2011 04:53

  The most likely fix is to simply move the files back onto the appliance, but it could be quite a few things. If moving the files back doesn't work I would recommend calling into 651-439-4421 x 2 and talking with Bob or Luke who can troubleshoot it with you.

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