Trouble Loading IMPLAN Pro 2 Demo Version
Hi,
I just installed IMPLAN pro 2 Demo version on my computer. When I try to open the program, it keeps saying Error 24020 Code 13 "missing file! IMPLAN PRO **Demo** Cannot continue to load. End program". I have downloaded the 2006 Structural Matrices. Are there any files that I am missing?
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Hi Eddy, It sounds as if you are getting this error even before you are attempting to register the Version 2.0 software. Can you please check to see whether your computer is a 64 bit or a 32 bit system? If it is a 64 bit system this error is occurring because Version 2.0 is not compatible with 64 bit systems. If you are unsure how to check this, you can go to Computer or My Computer on your system, right-click and select "properties" from the menu. Underneath the heading "System" it should tell you which one your OS is. However if you have Version 3.0 it will work with your 2006 data, and it is compatible with both 32 and 64 bit machines. -
You wouldn't get this far if it was 64bit. Since it is coming up as *demo, then it hasn't gotten/accepted the "CD Key" properly. This is usually a problem with creating a license file on installation. Sometimes an IT person will tell you that you have administrative privileges, when in fact you have "installation privileges" which apparently isn't good enough. Have the IT guy install with his logon and see if it works. If this isn't/doesn't fix the problem let us know. Note, you will have read/write permissions to the c:\program files\implan professional 2.0 directory and all subdirectories to use the software once it is installed.
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