Trouble Loading IMPLAN Pro 2 Demo Version

Comments

6 comments

  • Avatar
    eddy12358
    Sorry, it is Error 21013
    0
    Comment actions Permalink
  • Avatar
    Frances
    Hi Eddy, It sounds as if you are getting this error even before you are attempting to register the Version 2.0 software. Can you please check to see whether your computer is a 64 bit or a 32 bit system? If it is a 64 bit system this error is occurring because Version 2.0 is not compatible with 64 bit systems. If you are unsure how to check this, you can go to Computer or My Computer on your system, right-click and select "properties" from the menu. Underneath the heading "System" it should tell you which one your OS is. However if you have Version 3.0 it will work with your 2006 data, and it is compatible with both 32 and 64 bit machines.
    0
    Comment actions Permalink
  • Avatar
    eddy12358
    Hi, I checked my computer, and it is a 32 bit.
    0
    Comment actions Permalink
  • Avatar
    DougO
    You wouldn't get this far if it was 64bit. Since it is coming up as *demo, then it hasn't gotten/accepted the "CD Key" properly. This is usually a problem with creating a license file on installation. Sometimes an IT person will tell you that you have administrative privileges, when in fact you have "installation privileges" which apparently isn't good enough. Have the IT guy install with his logon and see if it works. If this isn't/doesn't fix the problem let us know. Note, you will have read/write permissions to the c:\program files\implan professional 2.0 directory and all subdirectories to use the software once it is installed.
    0
    Comment actions Permalink
  • Avatar
    eddy12358
    I have reinstall and run the software as an administrator from my home computer. The error code 21013 is still there when I open the software
    0
    Comment actions Permalink
  • Avatar
    ScottL
    Just out of curiousity, why are you using a version 2 demo. We stopped supporting that a year ago.
    0
    Comment actions Permalink

Please sign in to leave a comment.